Online Giving Fees
ChurchSuite and their affiliated platforms charge small fees to process donations. Please see below for more details.
ChurchSuite will give you the option of covering those fees on our behalf - this is completely optional.
Direct debit (inc. one-off gifts): One-off and recurring Direct Debit donations accepted through ChurchSuite Donate are subject to a 2% transaction fee + 20p + VAT per transaction. The transaction fee consists of two parts - a 1% + 20p + VAT transaction fee to GoCardless (capped at a maximum of £4 + VAT) and a 1% application fee (inclusive of VAT) to ChurchSuite (capped at £2). For transactions of £2,000 or more, GoCardless charge an additional 0.1% + VAT fee on the portion of the transaction above the £2,000 threshold.
Card payments: One-off and recurring card payments accepted through ChurchSuite via Stripe are subject to a 2.2% + 20p (no cap) transaction fee for European cards, and 3.9% +20p for non-European cards. The transaction fee deducted consists of two parts - a 1.2% + 20p transaction fee (or 2.9% + 20p for non European card) to Stripe and a 1% transaction fee to ChurchSuite.
We would recommend using the 'Direct Debit' option which general incur lower uncapped fees.